Frequently Asked Questions
Everything you need to know about muting videos with Remove Audio: privacy, performance, formats, and best practices.
Is this audio remover really free to use?
How do I remove audio from a video using this tool?
Are there any limits on video size or number of uses?
Will the video quality be affected when removing audio?
Do I need to install any software or plugin?
Is it safe to process my videos? Will my files be stored?
Can I process multiple videos at once?
Does it work on mobile devices?
What video formats are supported?
Can I use the edited videos commercially?
Why would I want to remove audio from a video?
Troubleshooting common issues
Quick fixes for the most common hiccups.
Video stuck at processing
Large files can take longer. Keep the tab open and avoid switching apps. If it stays stuck, try a shorter clip or refresh and add the file again.
Unsupported codec errors
Some files use uncommon codecs. Try exporting to MP4 (H.264) or reach out so we can help.
iPhone Safari download location
Downloads go to the Files app. Check Downloads or On My iPhone in the Files app.
Very large files and memory limits
Browser memory is limited. If a huge file fails, trim the clip or split it into smaller parts.
Local processing, clearly
The video stays on your device while the browser removes the audio track.
Device
Browser
Download
Supported containers
Common containers we support.
| Container | Notes |
|---|---|
| MP4 | Common codecs work best |
| MOV | Common codecs work best |
| MKV | Common codecs work best |
| AVI | Common codecs work best |
| WebM | Common codecs work best |
Some files may fail if the codec is uncommon. If so, contact us.